Bingo Loco US - Privacy policy
PRIVACY POLICY
Locomotive (United States) Effective Date: 5/5/2024
1. INTRODUCTION:
Locomotive (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
Purchase tickets to a Bingo Loco event in the United States
Visit us.bingoloco.com
Engage with our social media
Sign up for email or SMS marketing
Participate in promotions or prize giveaways
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. INFORMATION WE COLLECT
We may collect the following categories of information:
A. Personal Information You Provide
Full name
Email address
Phone number
Billing address
Shipping address (if applicable)
Date of birth (if required for age verification)
Payment details (processed via third-party providers)
Prize claim information (including travel details for winners)
B. Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages visited
Referring URL
Cookie identifiers
Advertising identifiers
We use tracking technologies such as:
Cookies
Meta Pixel
Google Analytics
TikTok Pixel
Email tracking pixels
C. SMS Marketing Information
If you opt into SMS marketing, we collect:
Your mobile number
Messaging consent records
Interaction data (opens, clicks, responses)
3. HOW WE USE YOUR INFORMATION
We use your information to:
Process ticket purchases
Send event confirmations and updates
Deliver customer support
Send promotional emails
Send SMS marketing messages
Administer contests and prize fulfillment
Improve marketing performance
Analyze website usage
Prevent fraud
Comply with legal obligations
4. EMAIL MARKETING
By providing your email address, you consent to receive marketing emails from Locomotive related to:
Upcoming events
Promotions
Presales
Special offers
Brand updates
You may unsubscribe at any time by clicking the “unsubscribe” link in any email.
We comply with the CAN-SPAM Act.
5. SMS MARKETING (TCPA DISCLOSURE)
By opting into SMS marketing, you expressly consent to receive recurring automated promotional and marketing text messages from Locomotive at the phone number provided.
Message frequency may vary
Message and data rates may apply
Consent is not a condition of purchase
You may opt out at any time by replying:
STOP – to cancelHELP – for assistance
We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
6. SHARING YOUR INFORMATION
We do not sell personal information for monetary compensation.
We may share your information with:
Ticketing platforms
Payment processors (e.g., Stripe, Shopify, etc.)
Email marketing providers (e.g., Klaviyo)
SMS marketing platforms
Advertising platforms (Meta, Google, TikTok)
Travel partners (for prize fulfillment)
Event venues (for safety/security purposes)
Legal authorities when required by law
All third-party partners are contractually obligated to safeguard your data.
7. EVENT PHOTOGRAPHY & VIDEO
By attending our events, you acknowledge that photos and videos may be taken.
Such media may be used for:
Marketing
Social media
Advertising
Website content
If you wish to request removal of a specific image, contact us at:[Insert Privacy Email Address]
8. DATA RETENTION
We retain personal information only as long as necessary to:
Fulfill ticketing obligations
Meet legal requirements
Resolve disputes
Maintain marketing records
SMS consent records are retained for compliance purposes.
9. YOUR PRIVACY RIGHTS (INCLUDING CALIFORNIA RIGHTS)
Depending on your state of residence, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Opt out of targeted advertising
Request information about data sharing
To exercise your rights, email:[Insert Privacy Email Address]
We will verify your identity before processing requests.
We will not discriminate against you for exercising your privacy rights.
10. COOKIES & TARGETED ADVERTISING
We use cookies and tracking technologies to:
Improve website functionality
Measure advertising performance
Retarget users with relevant ads
You may control cookies through your browser settings.
Some browsers offer a “Do Not Track” setting; however, our website may not respond to all DNT signals.
Residents of certain states may opt out of targeted advertising by contacting us.
11. DATA SECURITY
We implement commercially reasonable security measures to protect your personal information.
However, no online system is 100% secure, and we cannot guarantee absolute security.
12. CHILDREN’S PRIVACY
Our events and services are not directed toward individuals under 18.
We do not knowingly collect information from minors.
13. THIRD-PARTY LINKS
Our website may contain links to third-party websites.We are not responsible for their privacy practices.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Material changes will be posted on our website with an updated effective date.
15. CONTACT US
If you have questions about this Privacy Policy, contact:
LocomotiveEmail: [Insert Privacy Email Address]Website: www.bingo-loco.com
IMPORTANT NEXT STEPS FOR YOU
Before publishing, you should:
Insert your official business address (if required).
Add a dedicated privacy email (e.g., privacy@bingoloco.com).
Confirm which ticketing and SMS platforms you use.
Add a cookie consent banner to your website (especially important for California).
If you'd like, next I can:
Draft a short Cookie Banner Text for your website
Draft compliant SMS opt-in language for checkout
Add a stronger California CPRA section
Or simplify this for a more brand-friendly tone
Given you're scaling aggressively in the U.S., I'd also strongly recommend adding an arbitration clause to your Terms to reduce litigation exposure.